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FAQs

What is Quantrix?

Quantrix Modeler is a desktop software application that enables you to find answers to business questions by modeling your data and information: develop ‘what if’ scenarios, model the financial and operational impact of the business decisions you might take, and discover business risk and opportunity. Quantrix overcomes the limitations and risks inherent to spreadsheets while still being accessible for the non-technical business user. Quantrix is easy to install and use, and requires minimal IT overhead. Our web-enabled version, Quantrix Qloud, enables business users to create multi-dimensional data models and share the results via interactive presentations, reports and dashboards.

Who are the main users of Quantrix?

Quantrix is ideal for anyone who needs to make sense out of large volumes of data. Some of our users provide data for decision-making; others use Quantrix to make forward-looking decisions from data. Quantrix is used in a wide variety of applications, including by finance professionals to develop forecasts and budgets and for ‘what if’ scenario planning and by business professionals to calculate risk. It’s also used by scientists and information management specialists. The key model-builders in an organization use Modeler on the desktop to create powerful multi-dimensional models. They share these models with a wider audience via the web-enabled Quantrix Qloud so that the end user can use the models they produce quickly and easily with a simple web browser.

How much does Quantrix desktop cost?

A perpetual license of Quantrix Modeler for desktop costs $2,995 per user. One license can be used on one computer for the named user. Quantrix support and maintenance is 20% of the license price.

What do I get with a support and maintenance contract?

Quantrix Software Maintenance is an annual subscription that includes all issue fixes, releases and version upgrades of the product during the year for which the annual software maintenance fee has been paid. Software maintenance also grants full access to the Quantrix technical support desk which is staffed 20 hours each business day. Pricing for Quantrix maintenance and support is 20% of the retail license price and is charged annually.

How can I share my Quantrix models with others?

With the web-enabled Quantrix Qloud, you can easily share your models with others. With just a basic web browser, your model users can log into the Qloud and view and/or use your models quickly and easily. For more information on the Qloud please click here.

How much does the Qloud cost?

The Quantrix-hosted Qloud is sold in three product packages.

  • Bronze - $599 annually to store two model files on the Qloud and share with up to five users
  • Silver - $1,099 annually to store five model files on the Qloud and share with up to ten users
  • Gold - $1,999 annually to store ten model files on the Qloud and share with up to 20 users

Models are defined as physical ‘.model’ files that are uploaded and stored on the Qloud. There is no limit to the number of models you can create and store on your desktop application. The number of private-user shares are applicable across all of your models. You can share all your model files with one user or up to your product package user limit.

We also offer Qloud for Enterprise that allows you to host your own private Quantrix Qloud in your own network environment. Qloud for Enterprises is sold as an annual subscription of $599 per named user.

Does the Qloud support mobile devices?

Because of the high level of interactivity and detail supported on the Qloud, the Qloud is best utilized with a laptop or desktop computer. Mobile device support is high on our list for future software releases.

Can I share my models on the Qloud publicly?

When you upload a model to the Qloud you can check a box to share the model as a public model. The URL provided can be shared with anyone and they can view the model on the Qloud without having to create an account and login. Public models are ‘view only’ models and no model edits are supported.

Who hosts the Quantrix Qloud?

We use Rackspace, an industry-leading provider of hosted services to host the Quantrix Qloud.

Can we host a version of the Qloud behind our corporate firewall?

Yes. With Qloud for Enterprise you can host your own version of the Qloud behind your corporate firewall. Qloud for Enterprise also allows you to apply aspects of your corporate branding to reflect your corporate identity on your version of the Qloud. Read on for more information »

Does Quantrix offer a programming interface?

For a separate licensing fee, we can provide access to the Quantrix Development Kit (QDK). The QDK allows you to integrate Quantrix with existing enterprise and data systems by accessing the internal programming interfaces that are available. For more information on the QDK please contact our customer services.

What are the new features in Quantrix Modeler 5?

Quantrix Modeler 5 includes support for multi-threaded calculations, improved charting and visualization capabilities, and user interface enhancements. For an overview of the new features and enhancements that are available in Quantrix 5, please read our online help release summary section.

Can I integrate Quantrix with my existing database systems?

Quantrix products come with the data integration tools DataLink, DataNAV and DataPush. These products allow you to bring data into Quantrix as well as push data back out to your data systems. Please see our product pages for more information.

Technical FAQ

Which versions of Windows is Quantrix compatible with?

Quantrix is compatible with Windows XP, Vista and 7 and 8.

Is Quantrix compatible with OS X Mountain Lion?

Quantrix version 5.1+ is supported for use on OS X 10.9 Mavericks. Quantrix versions series 4.x and version 5.0 are supported on OS X 10.7 Lion and OS X 10.8 Mountain Lion. If you have any other problems running Quantrix on OS X, please contact our customer support.

I’m having trouble activating Quantrix on Windows Vista
or Windows 7.

If Quantrix appears to activate successfully, but then asks to activate again the next time it’s launched, please do the following:

  1. Navigate to the Quantrix installation directory – typically: c:\program files\quantrix modeler
  2. Find the Quantrix Modeler.exe file and right click on it.
  3. Choose ‘Run as Administrator’. This will launch Quantrix in administrator mode.
  4. Try the activation again.

What language is Quantrix written in?

Quantrix is written in Java. A compatible version of the Java Virtual Machine (JVM) will be part of the Quantrix installation. The JVM that’s installed is a local copy that will not overwrite the system-installed JVM.

How many cells can a Quantrix model process?

There are no set size limits for a Quantrix model. Our experience has shown that 32bit machines can handle models of up to 10MM cells comfortably, with models of 20-40MM cells possible on powerful computers.

With a 64bit processor and a 64bit version of the operating system (Windows or OS X), Quantrix models in the hundreds of millions of cells are achievable.

Does Quantrix support multiple processors?

Quantrix Modeler 5 introduced a new multi-threaded calculation strategy. This strategy is very similar to the range-based strategy, but designed to take advantage of multi-core machines. It uses more memory than the range-based strategy, but can provide a significant speed boost on most models.

How can I increase the memory allocation for Quantrix?

You can increase the amount of your computer's memory dedicated to Quantrix processing by doing the following:

‘Open Tools > Options > General’ from the menu. (OS X users choose Quantrix Modeler > Preferences > General).

Change the value in the ‘Maximum Memory’ box to a number just below your computer's installed memory. So if you have 1GB of memory, a setting of 950 is appropriate. A contiguous block of memory is required for this setting and we find the limit of most 32bit machines to be 1GB. Please be aware that 64bit operating systems do not have a limit. If Quantrix detects that the memory setting is too high, Quantrix will prompt you to lower the value.

Please Note: The maximum memory value depends on the software installed on your system. If Quantrix fails to run after making this change, please contact our customer support.

At your discretion, you can reduce the size of the undo stack to conserve system resources.

If you have large matrices that are very sparse (lots of blank cells), choose ‘Tools > Calculation > Calculation Settings’ and place a check in the box 'Treat empty cells as missing values'. This will reduce the amount of memory formulas consume when calculating across sparse matrices.

What are the Quantrix system requirements?

Please click here to view the system requirements for Quantrix Modeler Standard and Professional Editions.

Can I share my Quantrix Mac models with my colleagues who are working with the Windows version?

Yes. The two versions are compatible.