Quantrix Modeler version 5 is now available!

Quantrix Modeler version 5 is now available. Users running version 4.x can purchase the new version of Quantrix via the Quantrix.com on-line store.  Customers with annual maintanence can request a new serial key by contacting customerservice@quantrix.com.  Quantrix Modeler 5 requires downloading a new installation file.  It is recommended to uninstall version 4 and earlier versions of Quantrix before installing Quantrix Modeler 5.

An overview of new features and enhancements included in version 5 can be found in the Release Notes section of Online Help.
 

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Support Resources

Quantrix Technical Support is provided by the awarding-winning IDBS Global Help Desk. The help desk is located in Guildford, UK and is available Monday – Friday,  0800 GMT - 1700 PST* to answer your questions. In order to take advantage of the IDBS Global Help Desk, Quantrix customers need to have an annual maintenance subscription. Contact information is listed below:

Telephone

North America - +1 800 881 9953
Rest of the World - +44 1483 594999

Email - support@quantrix.com

Full access to all Customer Support resources as well as on-line call logging capabilities can be found on the Quantrix Support Portal. 

* Expanded Support Hours Time Zone Details: 

• 09:00 – 24:00 CET
• 08:00 – 01:00 GMT/BST
• 03:00 – 20:00 EST
• 00:00 – 17:00 PST

   

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Suggestions

Quantrix values your opinion, suggestions and feedback.  Please feel free to post your new feature requests and suggestions on the Feedback thread in the Forum.
 

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Other Resources

Technical Requirements
Click here to view Quantrix Modeler Technical Requirements.